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Julian: What causes the E2 error on the display and when it turns off? It happens when I vacuum some bags.
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Answer:
The “E2” code indicates motor blockage protection. This is a normal safety feature — when the motor is jammed or blocked (e.g., due to a clogged dust bag or large debris), the device will display E2 and automatically shut down after 3 seconds to prevent damage.
Other related error codes:
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E3 + shutdown after 3 seconds → Motor overheating protection (normal)
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E3 during charging (no shutdown) → Abnormal condition related to battery or power supply (please contact support)
If you experience frequent E2 or E3 errors, or suspect a fault, feel free to contact us at support@minthouz.com. We’ll be glad to assist or provide a replacement if necessary.
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Ask Question About Product
[Excellent Three-Level Suction Performance] This vacuum cleaner is equipped with an efficient brushless motor, which can provide three levels of suction: 45W/8kPa, 56W/12kPa and 115W/20kPa. It is designed specifically for quick clean-ups around the home or car; whether it is dust, pet hair, or food crumbs, it can be easily handled!
[Multifunctional Cleaning Accessories] The 4-in-1 device can be used in vacuuming, blowing, inflating, and pumping. With the help of other attachments, every hard-to-clean corner of your home will be covered, offering a convenient and portable cleaning solution.
[Lightweight LED Design] This vacuum only weighs 1.08 lb, and features low noise and a user-friendly design. Its small size makes it easy for them to find their place in cabinets, garages, or any other suitable corner. The LED on vacuum works well to illuminate the dark, hard-to-see corners.
[Fast Charging and Long-lasting] With 3*2500mAh batteries and quick charge tech along with a versatile TYPE C 5.0V3.0A interface, the battery life is extended by about 40+ mins on the first gear and 15~18 mins on the third gear when fully charged for about 2.5 hours.
[Quiet Cleaning and Two Washable Filters]: The handheld vacuum can release below 85dB sound, which allows for high-power cleaning with lower noise when your kids are playing. In addition, the vacuum cleaner includes two washable filters that can block tiny dust effectively and extend the usage life.
Safe, Cordless, Portable and Powerful:
Powerful cordless vacuum cleaner, equipped with a brushless motor, three-level settings and up to 20000Pa of efficient suction power. This versatile cleaning vacuum offers a lightweight design, fast charging, long-lasting battery life, and quite cleaning feature, making it a portable, perfect companion for cleaning in home and vehicles. More than one filter with added safety features like LED lights, making you even more efficient and safer in your daily cleaning life. It is not only your cleaning tool, but also a convenient and user-friendly little helper in your life, focusing on improving the quality of daily life and making tedious housework easier.
Multi-Function Cleaning Assistant:
The cordless handheld vacuum cleaner comes with optional accessories to cope with different scenarios: the short vacuum nozzle helps you collect pet hair and food residues; the short blow nozzle can blow away dust from uneven surfaces such as keyboards; the long suction nozzle kit can be used to penetrate into the dead corners and crevices of the car; and the wide-port brush suction nozzle for cleaning plush fabric surfaces.
User-Friendly Design:
With a below-85db noise environment, the device can allow your family and children to carry out normal activities in a comfortable environment, minimizing the pressure on the user's family. Moreover, LED lighting allows you to work conveniently in dark environments.
Lightweight and Portable:
Weighing only 1.08 pounds, it is lighter than a cup filled with water. At the same time, this vacuum cleaner is also very mini. You can not only put it in the closet at home, but also put it in a storage bag, anytime, anywhere. Tackle dust and clean the vacuum cleaner effortlessly for a hassle-free experience.
Filter Cleaning Steps：
Step One: Rotate the device to open the dust cup.
Step Two: Take out the filter system.
Step Three: Rotate to separate the filters and wash them with clean water.
Step Four: Dry the filters before installing it.
Specifications:
Model: Purus A20 Classic
Color: Black
Material: Aluminum and ABS
Weight: 1.08 pounds
Suction:
Low: 8kPa~9kPa
Mid: 14kPa~15kPa
High: 19kPa~20kPa
Operating Time:
Low: 42min~45min
Mid: 26min~30min
High: 15min~18min
Product Dimensions: 30.3x5.6x5.6cm/11.92x2.2x2.2in
Interface: 1 x TYPE C 5.0V3.0A and 9.0V1.7A Interface
LED: 1 x 0.8W red flashing light, 1 x 0.8W LED light
Filter System: 2 x HEPA filters, 1 x stainless steel filter
Air Nozzle Accessories: 1 x Short Blow Nozzle, 1 x Short Vacuum Nozzle, 1 x Wide-port Brush Suction Nozzle, 1 x Long Suction Nozzle Kit
Features:
1.It is helpful to pick up small pieces.
2.It has a dual-purpose function of sucking and blowing.
3.It offers low-noise operation and longer battery life.
4.It has double filters for cleaning without any dead spots.
5.It is portable and suitable for both car and home cleaning.
6.LED lights help to deal with emergencies when driving at night.
Note:
1.For initial use or prolonged storage, ensure the parts are in place before use. The product cannot be used while charging, must end the charging first in order to use it normally.
2.Avoid inhaling water, liquids, flammable substances like solvents or alcohol, and hot materials to prevent damage or loss of filtration function.
3.Allow the product in a cool place before resuming use after using the vacuum function, and cease usage promptly if the surface temperature is too high to prevent damage.
4.The motor, red fast flashing light, and LED light cannot work at the same time, please switch three functions at work.
FAQ:
Q：Why is the cleaner not working?
A: Possible causes of the issue include the battery being too low, the product being charged or pressing wrong button. To resolve the problem, make sure that the battery is fully charged, the product is charging, or repress button correctly.
Q: Why is the vacuum function of the device not working properly?
A: Possible causes of the issue include improper dust container installation, a full dust cup, filter screen blockage or moisture, and obstructions in the long suction nozzle kit. To resolve these concerns, make sure the dust container is correctly installed, empty the dust cup regularly, clean the filter screen when blocked or wet, and clear any nozzle obstructions for optimal performance.
Q: Why does the device have abnormal noise during operation?
A: Ensure there are no obstructions in the long suction nozzle kit and install the filter promptly and correctly.
In The Box:
1 x Handheld Vacuum Cleaner
1 x Portable Storage Bag
1 x Type-C Charging Cable
1 x Wide-port Brush Suction Nozzle
1 x Short Blow Nozzle
1 x Long Suction Nozzle Kit
1 x Short Vacuum Nozzle
1 x Quick Start Guide
2 x HEPA Filters(1 filter is installed in the machine)
1 x Filter Cleaning Brush
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